Sophos Managed Threat Response
Others Stop at Notification. We Take Action.
Sophos Managed Threat Response
24/7 threat hunting, detection, and response delivered by an expert team as a fully-managed service
Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
Machine-Accelerated Human Response
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.
With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.
Complete Control and Transparency
We do the work, but you own the decisions. This means you control how and when potential incidents are escalated, what response actions (if any) you want us to take, and who should be included in communications.
Sophos MTR features three response modes so you can choose the best way for our MTR team to work alongside you during incidents:
Notify
We notify you about the detection and provide details to help you with prioritization and response
Collaborate
We work with your internal team or external point(s) of contact to respond to the detection
Authorize
We handle containment and neutralization actions and inform you of the action(s) taken
Sophos MTR Service Tiers
Sophos MTR features two service tiers (Standard and Advanced) to provide a comprehensive set of capabilities for organizations of all sizes and maturity levels. Regardless of the service tier selected, organizations can take advantage of any of our three Response Modes (Notify, Collaborate, or Authorize) to fit their unique needs.
24/7 Lead-Driven Threat Hunting
Confirmed malicious artifacts or activity (strong signals) are automatically blocked or terminated, freeing up threat hunters to conduct lead-driven threat hunts. This type of threat hunt involves the aggregation and investigation of causal and adjacent events (weak signals) to discover new Indicators of Attack (IoA) and Indicators of Compromise (IoC) that previously could not be detected.
Adversarial Detections
Most successful attacks rely on the execution of a process that can appear legitimate to monitoring tools. Using proprietary investigation techniques, our team determines the difference between legitimate behavior and the tactics, techniques, and procedures (TTPs) used by attackers.
Security Health Check
Keep your Sophos Central products, beginning with Intercept X Advanced with EDR, operating at peak performance with proactive examinations of your operating conditions and recommended configuration improvements.
Activity Reporting
Summaries of case activities enable prioritization and communication, so your team knows what threats were detected and what response actions were taken within each reporting period.
24/7 Leadless Threat Hunting
Applying data science, threat intelligence, and the intuition of veteran threat hunters, we combine your company profile, high-value assets, and high-risk users to anticipate attacker behavior and identify new Indicators of Attack (IoA).
Dedicated Threat Response Lead
When an incident is confirmed, a dedicated threat response lead is provided to directly collaborate with your on-premises resources (internal team or external partner) until the active threat is neutralized.
Direct Call-In Support
Your team has direct call-in access to our security operations center (SOC). Our MTR Operations Team is available around-the-clock and backed by support teams spanning 26 locations worldwide.
Enhanced Telemetry
Threat investigations are supplemented with telemetry from other Sophos Central products, extending beyond the endpoint to provide a full picture of adversary activities.
Proactive Posture Improvement
Proactively improve your security posture and harden your defenses with prescriptive guidance for addressing configuration and architecture weaknesses that diminish your overall security capabilities.
Asset Discovery
For both managed and unmanaged assets, we provide valuable insights during impact assessments, threat hunts, and as part of proactive posture improvement recommendations.
Get in touch with a Sophos Solutions Specialist today to Learn More!
